Video: Quick Tips to Manage Client Relationships – Digital Project Manager

Robyn sums it all up so well in this week’s DPM videocast.
Clients can be frightening.
This video will teach you how to build strong client relationships. We’ve seen the stress that can come from poor client relationships.
We talk about:
How to use icebreakers during client conversations
Trust is the key to trusting and building a relationship with clients
Communication plans are essential
How to manage expectations: How to avoid over-promising and under-delivering
What information should clients share with whom?
Take a look at this video and share it to your project team members to ensure that everyone is on the same page at the next client meeting. Comment below to let us know your thoughts!

Clarizen, a pioneer in enterprise project management software, and enterprise projects, created this videocast.
Clarizen.comOpens in a new windowLearn More
We have created podcasts, articles and an online course on project management that will help you manage clients and stakeholders. These links will take you to the resources.
Article: How to make your projects more successful with your clients
Podcast: How to build strong relationships between clients and teams
Article: How to host an amazing client project kickoff meeting
Article: Create a Project Communication Plan (+ Template)
Online Course: DPM School: Mastering Digital Project Management
DPM Workbook for Self-Led : DPM Workbook : Fueling your DPM Career
Are you looking for more? Join Us in Membership
Our mission is to increase awareness about digital project management. This videocast was created to engage our DPM community and provide current insight that will help project managers manage their daily challenges.
We’d love to hear your thoughts in the comments. You can also sign up for DPM membership to have a discussion with other members of our exclusive forum.
Want To Become A Confident Digital Project Manager?
Get relevant, expert-led training that will help you improve your project management skills. Our online course on digital project management offers expert instruction to help lead happy teams and deliver high-value projects in the digital age.
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